Refund Policy

Effective Date: July 11, 2026

This Refund Policy applies to paid plans and features of Linxme (lxme.app), operated by Liubomyr Vus (the "Service Owner", "we", "us"). It forms part of our Terms of Use.

Payments for Linxme are processed by Paddle.com — our merchant of record. Paddle handles checkout, billing, taxes, and refunds on our behalf. Any refund is issued by Paddle to the original payment method.

14-Day Money-Back Guarantee

If you are not satisfied with Linxme PRO, you may request a full refund within 14 days of your first purchase — this applies to monthly subscriptions, yearly subscriptions, and the one-time lifetime purchase alike.

To request a refund, contact us at linxme.pro@gmail.com from the email address associated with your account, or contact Paddle directly via paddle.net. Please include the email used at checkout. No lengthy explanations required — though we always appreciate feedback on what didn't work for you.

Subscription Renewals

Renewal payments (the second and subsequent charges of a monthly or yearly subscription) are generally non-refundable. You can cancel your subscription at any time before the renewal date — your PRO features remain active until the end of the paid period, and you will not be charged again.

We may, at our discretion, refund a renewal charge in exceptional circumstances — for example, if you were charged shortly after intending to cancel, or due to a technical issue on our side. Contact us and we will do our best to help.

Lifetime Purchases

The one-time "PRO Forever" purchase is covered by the 14-day money-back guarantee above. After 14 days, lifetime purchases are non-refundable.

How Refunds Are Processed

Once a refund is approved, Paddle issues it to your original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the funds to appear on your statement.

When a refund is issued, your PRO features are deactivated and your account returns to the free plan. Your page, links, and data remain intact.

Statutory Rights

Nothing in this policy limits your statutory rights as a consumer under applicable law, including consumer protection laws of Ukraine, the EU, or your country of residence. Where local law provides broader refund rights, those rights prevail.

Fraud and Abuse

We reserve the right to refuse refunds in cases of abuse — for example, repeated purchases and refund requests, or violations of our Terms of Use that led to account termination.

Questions

If you have any questions about billing or refunds, contact:

Linxme
Service Owner: Liubomyr Vus
Email: linxme.pro@gmail.com